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Professional Skills & Leadership
Communication Skills
Half dayIn-house at your premises
About This Course
Strong communication underpins every successful team and organisation. This course helps participants understand how they communicate, identify barriers, and develop practical skills for clearer, more effective interactions at work.
What You Will Learn
- Understand verbal, non-verbal, and written communication
- Identify and overcome common communication barriers
- Use active listening and questioning techniques
- Adapt communication style to different audiences
- Handle difficult conversations with confidence
Who Is This Course For?
All staff, particularly those in customer-facing, care, or team-based roles.
Interested in This Course?
Get in touch to discuss delivery options, dates, and pricing for your team.
Half day
In-house at your premises